Privacy Policy

This policy explains what personal data Kicks World collects, why we collect it and the choices you have. It is written to align with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Who we are

Kicks World (“we”, “us”) is an online perfume store delivering across India. Contact: info@kicksworld.in.

Data we collect

Order and account data: name, email, phone number, billing and delivery address, order history.
Payment data: payments are processed by our payment partners; we do not store full card or UPI credentials.
Communications: messages you send through our contact form or email, and newsletter sign-ups with your consent.
Technical data: device and browser information, pages visited and cookies needed to run the store (for example, your cart). Analytics and advertising cookies are only used if you allow them.

Why we use your data

To process and deliver orders, handle returns and provide support.
To send order and delivery updates.
If you enter your email address at checkout and do not finish your order, to send up to two reminder emails about your cart. Every reminder has a link to stop them, and saved carts are deleted after 30 days.
To send marketing emails, only if you have opted in. You can unsubscribe at any time.
To keep the store secure and prevent fraud.
To understand how the store is used and improve it (with your consent where required).

We share data only with service providers who help us run the store, such as payment gateways, courier partners, hosting, email and (if you consent) analytics and advertising platforms. We do not sell your personal data.

Retention

We keep order records for as long as required by tax and accounting laws, and other data only as long as needed for the purposes above.

Your rights

You may request access to, correction of or erasure of your personal data, withdraw consent for marketing, and raise a grievance. Signed-in customers can update details in My Account. To make a request, email info@kicksworld.in.

Cookies

Essential cookies keep your cart and account working. Where analytics or advertising tools are enabled, we ask for your consent first and you can change your choice by clearing cookies for this site.